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Unit 4: Noticing and reporting changes

Describe changes in a resident's health or behaviour clearly and factually. About 10 minutes.

Updated 2026-10-16

Aged care English Unit 4 of 5 Β· Listen Β· Speak Β· Check

1. Key phrases

Press πŸ”Š to hear each phrase, then say it out loud.

  • I've noticed a change in Mrs Jones. Start the report.
  • She seems more confused than usual. A change in behaviour.
  • He's got a red mark on his heel. A skin change.
  • She had a fall, but she says she's OK. Report all falls.
  • He's not drinking much today. Fluids.
  • She's in pain when she stands up. Pain.
  • When did it start? A question the nurse will ask.
  • I'll write it in the notes. Record it.

2. Listen to the conversation

Play the conversation, then press Practise as "Carer" to take a part yourself.

3. Say it yourself

Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎀 and your browser checks how clearly you said it.

4. Quick check

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Frequently asked questions

What are useful English phrases for noticing and reporting changes?

'I've noticed a change in Mrs Jones.' (start the report). 'She seems more confused than usual.' (a change in behaviour). 'He's got a red mark on his heel.' (a skin change). 'She had a fall, but she says she's OK.' (report all falls).

How can I practise noticing and reporting changes in English?

Listen to the key phrases and say them out loud, play the conversation and role-play one side, use the speaking check to hear how clearly you speak, then take the quick quiz. It takes about 10 minutes.