1. Key phrases
Press 🔊 to hear each phrase, then say it out loud.
- Hi, you must be Tim. Your nan talks about you a lot. Warm greeting.
- She's had a good day today. A positive update.
- I'll ask the RN to come and speak with you. Refer medical questions.
- I'm not able to discuss that, but the nurse can help. Polite boundary.
- She enjoyed the music session this morning. Share a nice moment.
- Is there anything she particularly likes? Learn about the resident.
- Visiting hours are… Practical information.
- Thanks for coming in. Friendly goodbye.
2. Listen to the conversation
Play the conversation, then press Practise as "Carer" to take a part yourself.
3. Say it yourself
Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎤 and your browser checks how clearly you said it.
4. Quick check
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Get my certificateFrequently asked questions
What are useful English phrases for talking with families?
'Hi, you must be Tim. Your nan talks about you a lot.' (warm greeting). 'She's had a good day today.' (a positive update). 'I'll ask the RN to come and speak with you.' (refer medical questions). 'I'm not able to discuss that, but the nurse can help.' (polite boundary).
How can I practise talking with families in English?
Listen to the key phrases and say them out loud, play the conversation and role-play one side, use the speaking check to hear how clearly you speak, then take the quick quiz. It takes about 10 minutes.