1. Key phrases
Press 🔊 to hear each phrase, then say it out loud.
- Good morning, Mrs Wilson. I'm Joy, I'll be looking after you today. Introduce yourself and your role.
- How did you sleep? A caring morning question.
- Would you like the curtains open? Offer choices.
- Is there anything I can get you? Offer help.
- Take your time. Don't rush the resident.
- That's a lovely photo. Who's this? Start a friendly chat.
- I'll be back in ten minutes. Say when you'll return.
- Just press the buzzer if you need me. Explain how to call for help.
2. Listen to the conversation
Play the conversation, then press Practise as "Joy" to take a part yourself.
3. Say it yourself
Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎤 and your browser checks how clearly you said it.
4. Quick check
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Frequently asked questions
What are useful English phrases for greeting residents and building rapport?
'Good morning, Mrs Wilson. I'm Joy, I'll be looking after you today.' (introduce yourself and your role). 'How did you sleep?' (a caring morning question). 'Would you like the curtains open?' (offer choices). 'Is there anything I can get you?' (offer help).
How can I practise greeting residents and building rapport in English?
Listen to the key phrases and say them out loud, play the conversation and role-play one side, use the speaking check to hear how clearly you speak, then take the quick quiz. It takes about 10 minutes.