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Unit 3: Shift handover

Give and receive a clear handover at the start or end of a shift. About 10 minutes.

Updated 2026-10-16

Aged care English Unit 3 of 5 Β· Listen Β· Speak Β· Check

1. Key phrases

Press πŸ”Š to hear each phrase, then say it out loud.

  • Here's the handover for wing B. Start the handover.
  • Mrs Lee had a quiet night. Overall summary.
  • Mr Kumar didn't eat much at dinner. A change worth noting.
  • She needs two staff for transfers. A care need.
  • He's on a soft diet. Food and drink needs.
  • Keep an eye on… Watch someone closely.
  • It's in the progress notes. Where the details are written.
  • Any questions before I go? Close the handover.

2. Listen to the conversation

Play the conversation, then press Practise as "Day carer" to take a part yourself.

3. Say it yourself

Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎀 and your browser checks how clearly you said it.

4. Quick check

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Frequently asked questions

What are useful English phrases for shift handover?

'Here's the handover for wing B.' (start the handover). 'Mrs Lee had a quiet night.' (overall summary). 'Mr Kumar didn't eat much at dinner.' (a change worth noting). 'She needs two staff for transfers.' (a care need).

How can I practise shift handover in English?

Listen to the key phrases and say them out loud, play the conversation and role-play one side, use the speaking check to hear how clearly you speak, then take the quick quiz. It takes about 10 minutes.