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Ordering Takeaway by Phone: Easy English Phrases

Calling a restaurant to order food, choosing pick-up or delivery, giving your name and address, and checking the total and the wait time.

By Team EnglishCoach Β· How we check our content Β· Updated 2026-11-06

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Beginner Β· A1–A2 Episode 37: Ordering takeaway on the phone Β· about 3 minutes Β· Hosts: Mel and Josh

Free everyday English listening practice for daily life: listen to Mel and Josh, read along with the transcript, learn the key words and check your understanding with a short quiz.

1. Before you listen: key words

Press πŸ”Š to hear each word or phrase. You'll hear all of them in the conversation.

  • takeaway food you buy at a restaurant and eat somewhere else, usually at home
  • pick-up you go to the restaurant and collect the food yourself
  • delivery the restaurant brings the food to your home
  • delivery fee extra money you pay for delivery
  • allergic to your body reacts badly to a food, so you can't eat it
  • read back say your order again to check it is right
  • altogether in total, everything added together

2. Listen to the episode

Press Play. The line being spoken lights up so you can read along. Start with Slow if you're a beginner, then try Normal. For a challenge, hide the transcript the first time you listen.

Mel: Hi, welcome to the Listening Room. I'm Mel.

Josh: And I'm Josh. It's Friday night, I'm tired, and I don't want to cook. So today we're ordering takeaway on the phone.

Mel: Takeaway means food you buy at a restaurant and eat at home. When they answer, you can say, 'Hi, I'd like to order some takeaway, please.'

Josh: The first question is often, 'Is that for pick-up or delivery?'

Mel: Pick-up means you go to the restaurant and collect the food yourself. Delivery means they bring it to your home.

Josh: Delivery is easy, but sometimes there's a delivery fee, so it costs a bit more.

Mel: Then you order. Use 'Can I get...' or 'I'll have...': 'Can I get one chicken curry and two rice, please?'

Josh: If you're not sure, ask a question. 'Is the curry spicy?' or 'Does that come with rice?'

Mel: And if you have an allergy, say it clearly: 'I'm allergic to nuts. Does that dish have any nuts in it?'

Josh: Good tip. At the end, they might ask, 'Anything else?' If you're finished, just say, 'No, that's everything, thanks.'

Mel: Next they'll ask for your name and phone number. For delivery, they'll also need your address.

Josh: Say your address slowly, and spell the street name if it's difficult. 'That's Hill Street, H-I-L-L.'

Mel: They'll usually read your order back to you. Listen carefully and check it's right.

Josh: Then ask about the total: 'How much is that altogether?' And ask about payment: 'Can I pay by card?'

Mel: The last question is time. 'How long will it be?' They might say, 'About twenty minutes for pick-up' or 'Forty-five minutes for delivery.'

Josh: Twenty minutes. Perfect. I'll pick it up and save the delivery fee.

Mel: So: say pick-up or delivery, order clearly, mention any allergies, check the total, and ask how long it will be.

Josh: And then enjoy your dinner!

Mel: Thanks for listening, everyone. Enjoy your curry, Josh!

Josh: Thanks, Mel. See you next time!

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3. Check your understanding

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4. Shadow the hosts

Shadowing means repeating a line straight after you hear it, copying the speed, stress and rhythm. Press πŸ” next to any line in the transcript, then press 🎀 and say it. Your browser shows what it heard. Try 3 to 5 lines a day.

5. Talk about it

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Keep learning: Everyday English lesson: ordering food and coffee.

Frequently asked questions

Is there a transcript for this English listening practice?

Yes. The full transcript is on this page and each line lights up as it's read. You can also print a worksheet with the transcript, questions and answers.

What English level is this episode?

Beginner (about A1–A2). Beginners can use the Slow speed and read along.

Which words will I learn in this episode?

takeaway, pick-up, delivery, delivery fee, allergic to, read back, altogether. Each one has audio and a simple meaning.

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