1. Key phrases
Press 🔊 to hear each phrase, then say it out loud.
- Sorry to interrupt. Is it OK if I clean in here now? Ask before cleaning near people.
- I can come back later. Offer flexibility.
- Mind your step, the floor's wet. Warn people.
- Is there anything else you'd like done? Check client needs.
- I'll pass that on to my supervisor. Refer requests.
- I'm not able to move that, sorry. A polite boundary (e.g., heavy or valuable items).
- Have a nice evening. Friendly goodbye.
- Who should I ask about access? Keys, codes and doors.
2. Listen to the conversation
Play the conversation, then press Practise as "Cleaner" to take a part yourself.
3. Say it yourself
Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎤 and your browser checks how clearly you said it.
4. Quick check
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Frequently asked questions
What are useful English phrases for talking with clients?
'Sorry to interrupt. Is it OK if I clean in here now?' (ask before cleaning near people). 'I can come back later.' (offer flexibility). 'Mind your step, the floor's wet.' (warn people). 'Is there anything else you'd like done?' (check client needs).
How can I practise talking with clients in English?
Listen to the key phrases and say them out loud, play the conversation and role-play one side, use the speaking check to hear how clearly you speak, then take the quick quiz. It takes about 10 minutes.