1. Key phrases
Press 🔊 to hear each phrase, then say it out loud.
- I need to report a problem in the men's toilets. Start the report.
- The tap is leaking. Maintenance issue.
- There's a broken light in the stairwell. A hazard.
- I accidentally broke a cup. Report your own mistake honestly.
- The soap dispenser is empty. Supply issue.
- We're running low on bin liners. Low stock.
- I've put a sign up. Warn others.
- I've logged it in the app. Recorded the problem.
2. Listen to the conversation
Play the conversation, then press Practise as "Cleaner" to take a part yourself.
3. Say it yourself
Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎤 and your browser checks how clearly you said it.
4. Quick check
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Frequently asked questions
What are useful English phrases for reporting problems and damage?
'I need to report a problem in the men's toilets.' (start the report). 'The tap is leaking.' (maintenance issue). 'There's a broken light in the stairwell.' (a hazard). 'I accidentally broke a cup.' (report your own mistake honestly).
How can I practise reporting problems and damage in English?
Listen to the key phrases and say them out loud, play the conversation and role-play one side, use the speaking check to hear how clearly you speak, then take the quick quiz. It takes about 10 minutes.