1. Key phrases
Press π to hear each phrase, then say it out loud.
- I'll take a look and give you a quote. Price estimate for the job.
- It should take about two days. Time estimate.
- That includes parts and labour. What the price covers.
- Is GST included? Goods and Services Tax (10%).
- We'll need to turn the water off for an hour. Explain disruption.
- Sorry, we're running late. Let the customer know.
- All done. Let me show you. Finish and explain.
- Here's the invoice. The bill.
2. Listen to the conversation
Play the conversation, then press Practise as "Plumber" to take a part yourself.
3. Say it yourself
Listen, then say each sentence. Fill in your own details where you see "β¦". In Chrome, Edge or Safari, press π€ and your browser checks how clearly you said it.
4. Quick check
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Frequently asked questions
What are useful English phrases for quotes and talking with customers?
'I'll take a look and give you a quote.' (price estimate for the job). 'It should take about two days.' (time estimate). 'That includes parts and labour.' (what the price covers). 'Is GST included?' (goods and Services Tax (10%)).
How can I practise quotes and talking with customers in English?
Listen to the key phrases and say them out loud, play the conversation and role-play one side, use the speaking check to hear how clearly you speak, then take the quick quiz. It takes about 10 minutes.