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Lesson 25: Asking for rental repairs

Report a problem in your rental and follow it up in writing. About 10 minutes.

Updated 2026-10-16

Confident Β· B1 Lesson 25 of 30 Β· Listen Β· Speak Β· Check

1. Key phrases

Press πŸ”Š to hear each phrase, then say it out loud.

  • I'm writing to report a problem. Start of an email.
  • The hot water isn't working. Describe the problem.
  • It started on Monday. Say when it started.
  • I've attached some photos. Evidence helps.
  • This is urgent because… Explain urgency.
  • Could you let me know when someone can come? Ask for a time.
  • I'm following up on my email from last week. Follow up.
  • I'm happy to give access on Thursday. Say when they can come in.

2. Listen to the conversation

Play the conversation, then press Practise as "Kofi" to take a part yourself.

3. Say it yourself

Listen, then say each sentence. Fill in your own details where you see "…". In Chrome, Edge or Safari, press 🎀 and your browser checks how clearly you said it.

4. Quick check

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Frequently asked questions

What are useful English phrases for asking for rental repairs?

'I'm writing to report a problem.' (start of an email). 'The hot water isn't working.' (describe the problem). 'It started on Monday.' (say when it started). 'I've attached some photos.' (evidence helps).

How can I practise asking for rental repairs in English?

Listen to the key phrases and say them out loud, play the conversation and role-play one side, use the speaking check to hear how clearly you speak, then take the quick quiz. It takes about 10 minutes.